President - Tracey Kopper-Hourin
Executive Director, Human Resources, Comcast
Tracey Kopper-Hourin is the Executive Director, Human Resources for Comcast’s Engineering Platform Services division. In her role, Tracey leads the Human Resources business partnership for the Platform Services groups focusing on organizational design and effectiveness, talent management, integration and employee engagement. Tracey joined Comcast in 2006 and has worked in the field as well as headquarters roles of increasing responsibility. Previous to joining Comcast, she worked in the Financial Services and telecommunications industries in New York and Philadelphia. Tracey received her undergraduate and graduate degrees from Temple University.Close Bio
She is a member of both Women in Cable and Telecommunications (WICT) and the Society of Cable Telecommunications Engineers (SCTE) and has served on the board of WICT Philadelphia since 2010. She is a Big Sister through Big Sisters Big Brothers of Southeastern Pennsylvania, a member of Society of Human Resources Management, and an active volunteer in her community. She is a leader of the Comcast Running Club, a member of the Employee Resources Groups at Comcast, and a fellow of BMLI Class 30. Tracey resides with her husband and children in New Jersey.
Vice President - Zenita Henderson
Director, Marketing Operations & Business Development, SCTE
Zenita has a passion for technology and has close to thirty years in the telecommunications industry starting with Toner Cable, Jerrold/General Instrument, Motorola Mobility (a Google Company), ARRIS and now the Society of Cable Telecommunications Engineers and it’s global arm International Society of Broadband Experts. Zenita has served the industry in various roles from Customer Service to Global Marketing working with service providers to launch new services, event management and creating executive briefing environments to showcase innovative technology. Zenita is an award winning community and industry relations activist supporting education, science, technology and math (STEM) initiatives, healthcare, diversity and inclusion programs in the cable industry.Close Bio
In her spare time, Zenita puts her expert marketing and relationship building skills to work as a Board Member of several charitable organizations including Beachglow Concerts for Charity, Inc., Montgomery County PA chapter of Big Brothers Big Sisters, Greater Philadelphia & South Jersey chapter of Girls Inc., and Executive Committee member with One Day Immersion In Cable, TV and Digital Entertainment conference, designed to encourage college students to pursue creative and technical careers in the cable industry. Zenita also serves as Vice President of the Greater Philadelphia chapter of Women In Cable Telecommunications.
Zenita was inducted into the 2014 class of Cable TV Pioneers, and recognized as one of CableFax Most Powerful Women In Cable (2016) and Influential Minorities in Cable (2014, 2015, 2016).
Past-President - Heather Sokollu
Senior Manager, Employee Communications, Comcast
Heather Sokollu is the Senior Manager of Employee Communications for Comcast’s Technology and Product Organization. In this role she designs and implements strategic communications plans in support of key business initiatives to inform, engage, and connect employees. Prior to this role, she was part of the Intellectual Property Strategy team at Comcast where she managed internal communications related to Comcast innovation and intellectual property, including employee awards and recognition. She also provided IP-related research and analysis support for the team. Heather has been on the WICT Greater Philadelphia Board since 2010 as Programming Co-Chair, Vice President and now President.Close Bio
Prior to joining Comcast and WICT, Heather worked in both education and legal fields. She has an M.Ed in Secondary Education from West Chester University, and a B.A. in English Literature from Penn State University.
Chapter Advisor - Jennifer Yohe Wagner
Senior Vice President, Procurement, Comcast
Ms. Jennifer Yohe Wagner has successfully served the business and financial needs of prominent cable-related organizations for more than a decade. Her strong leadership and entrepreneurial attitude have consistently generated innovative ideas that impact heavily on the cable industry. Through her application of dynamic strategies along with her exceptional negotiation skills, Ms. Yohe Wagner has been credited with saving hundreds of millions of dollars throughout the years. Characterized as savvy, ambitious and a tough negotiator, she has used her skills to lead companies through periods of transformation and change, productively establishing and launching enduring business dealings.Close Bio
Ms. Yohe Wagner joined Comcast in October 2007. In her current role as Senior Vice President, Procurement, Ms. Yohe Wagner utilizes her keen ability to effectively translate company objectives into clearly defined goals. Her vision, coupled with exceptional communication skills, have helped to enhance the performance of cable and engineering operations and given her recognition as a top-producing executive. An ethical professional, Ms. Yohe Wagner possesses a unique talent for analyzing problems, simplifying procedures and uncovering groundbreaking solutions. Uncompromising in her pursuits, she carefully navigates operations and activities making sure to reach desired corporate results.
Through strong internal and external partnerships, and her relentless negotiation of large complex technology deals, she delivers the desired corporate results and savings while developing new approaches to deal structure. Her experience in core infrastructure hardware and software deals is unmatched in the industry.
Prior to joining Comcast, Ms. Yohe Wagner spent nearly 10 years with Time Warner Cable in several roles, including VP of Business Affairs.
Prior to joining Time Warner Cable, Ms. Yohe Wagner worked for Mr. Jack Kent Cooke, well-known entrepreneur and successful businessman. She handled a multitude of responsibilities related to the Washington Redskins, Jack Kent Cooke Stadium, Los Angeles Daily News, Chrysler Properties and Elmendorf Farms.
Ms. Yohe Wagner attended the University of Pittsburgh. She is a member of both Women in Cable and Telecommunications (WICT) and the Society of Cable Telecommunications Engineers (SCTE). She is active on the local Philadelphia WICT board as well as supporting the WICT National Board. Ms Yohe Wagner is a participant in the BBBS Beyond School Walls Program and an active member on the BBBS Independence Region board. Ms. Yohe Wagner has received a number of awards including 2010 WICT Seasoned Professional Award and was named to the 2011, 2012, 2013, 2014, 2015, and 2016 list of The Most Powerful Women in Cable, Top Women in Technology and was the winner of the prestigious 2012 Women in Technology award named by SCTE, WICT and Communications Technology Magazine. She also received the WICT Chapter Advisor of the year award in 2016. Ms. Yohe Wagner resides in Newtown Square, PA.
Executive Champion - Jodi Friedman
Account Vice President, Arris
Jodi has nearly 20 years of experience working in various sales and account development roles across many facets of the cable industry, including programming content acquisition and distribution, cable advertising sales, and customer premise technology account management. Over the years, Jodi has helped grow some of the industry’s most widely-recognized brands including the Xfinity X1 platform, the Xfinity Wireless Gateway, the TV Guide Network and Interactive Guides, the Encore and Starz! Movie Channels, and the Courtroom Television Network (Court TV).Close Bio
Jodi is currently responsible for sales of ARRIS’ emerging voice, data and video products to Comcast. She manages the largest CPE revenue budget for ARRIS targeted to be over $800 Million in 2015. As part of the ARRIS account team focused on the Comcast innovation partnership, Jodi meets with various Comcast stakeholders to ensure ARRIS is totally aligned on new product development, and that ARRIS delivers new prototypes for testing and approval as quickly as possible. Jodi also works with our supply chain team to manage forecasting and product supply to meet Comcast demand and introduce new products into the field. The ARRIS/Comcast CPE partnership is currently responsible for deployment and support of over 30 million video and broadband devices in the Comcast network. It is an integral part of the development of the industry’s next generation of solutions changing the way consumers connect to each other and to their content.
Jodi has been a WICT member since she started in the cable industry with Court TV in 1995. She became a Philadelphia Chapter board member when she moved from NYC to Philadelphia in 1997 and has been a very active leader for the Chapter ever since. She has held positions as a Past President, Programming Chair, Membership Chair, Tech-it-Out Chair, and Sponsorship, as well as a mentor volunteer for five years. In 2002 as Chapter President, she created the Liberty Awards- the Philadelphia chapter’s first awards recognition event designed to recognize chapter leaders who have demonstrated consistent dedication and support of WICT initiatives and pulling talent up through the ranks. The Liberty Awards has now evolved into one of the Philadelphia Chapter’s signature events called “WICT Philly Gives Back”. Jodi is very passionate about the benefits of membership and has participated in many of its National programs including the Leadership Conference and the Executive Development Seminar. She is Class 22 of the Betsy Magness Leadership Institute, considered to be the industry’s top leadership program for woman, and in 2014, she received the Chapter’s outstanding “Communicator” Award.
Before entering the cable industry, Jodi worked as an attorney for a general practice firm in NYC. She received her JD from New York Law School and was admitted to the bar in NY and NJ. She has a Bachelor of Science in Business and Economics from Lehigh University. Jodi lives in Ardmore, PA and is a very proud Aunt to 4 nephews and 1 niece. This year is also Jodi’s sixth year as a volunteer in the Big Brother/Big Sister program. She is thrilled that her Little Sis, Siani, will be attending Indiana University of Pa in the Fall.
Executive Champion - Rob Rockell
VP, Network Engineering, Comcast
Robert Rockell serves as the Vice President of Regional Engineering Operations at Comcast, where he and his team design build and operate Comcast’s converged regional networks, supporting all of Comcast’s Residential and Business products.Close Bio
As the largest Cable Operator in the US, the network is one of the largest converged voice, video, data, and business services networks in the world. In his role, he’s responsible for planning, build, and scaling of Comcast’s IP network delivery infrastructure.
Prior to joining Comcast, Rob served as an Systems Engineering Manager at Cisco, focused on the cable segment, after spending 12 years at Sprint operating, building, and scaling Sprint’s National and International IP networks.
An early adopter and technologist, he’s authored standards for technologies such as IP Multicast and IPv6. He’s designed VPN Products and technology, and has experience broadly across the Service Provider industry, from Telco, to Cable, to Vendor environments.
Rob has a double degree in Physics and Philosophy from Carnegie Mellon University, and enjoys time with his wife Deb and his two daughters Rosie and Gabby.
Executive Champion - Theresa Hennesy
Senior Vice President, Group Technical Advisor, Comcast
Theresa Hennesy leads the technology initiatives that span across the functions of the National Engineering and Technical Operations (NETO) organization, and owns the strategic roadmap for network, system and infrastructure. In addition, she manages NETO’s intellectual property and patent portfolio, and serves on the company’s Intellectual Property Council.Close Bio
Theresa owns NETO’s business continuity planning, and leads the transformation of NETO’s methodologies and processes. She is also accountable for NETO’s key performance indicators to identify strategic, measurable contributions, analyzing the quality of products and platforms to reflect and ultimately improve the actual customer experience. She connects NETO with other technology organizations at Comcast to determine areas for technical and process improvement, develop solutions, and implement results-driven plans.
Theresa is known throughout the company for bringing together stakeholders from the business, technology, field and operations, working through controversies and getting everyone on the same page to succeed together.
In addition, Theresa and her Sourcing Management & Governance team drive the technical sourcing strategy, managing strategic supplier relationships, contracts, and performance to ensure that savings, process and flex capacity targets are achieved.
Theresa has been in the telecommunications industry for over thirty years. Prior to joining Comcast in 2011, she served as the Senior Vice President of Network Operations for broadband telephone network Vonage, where she was responsible for all facets of network operations, business infrastructure and application production operations. Previously, Theresa was SVP of Technical Operations at VeriSign, SVP of Global Internet Operations at Cable & Wireless USA and held various leadership positions over 20 years at MCI. She is an active member of the Society of Cable Telecommunications Engineers, Women in Cable Telecommunications and Women in Technology.
Theresa lives in the Philadelphia area with her husband and two sons. She is originally from the Washington D.C. Area and studied at George Mason University. Theresa is an avid supporter of breast cancer awareness and participates and sponsors a fund through the Avon Walk for Breast Cancer.
Executive Champion - Betsy Brightman
VP, Content Acquisition, Comcast
Betsy Brightman serves on the Board of Directors of Women in Cable Telecommunications (WICT), a national non-profit organization that has been serving women in the cable industry for 30 years.Close Bio
Betsy is currently Vice President, Content Acquisition for Comcast. In her position she leads an operations team that oversees CA initiatives in the field as well as with the CMC. Prior to joining Comcast Betsy spent 8 years as the Vice President for Affiliate Relations & Distribution for RLTV, securing linear carriage with cable and satellite operators for the network. Before RLTV, Brightman was Senior Vice President of Sales Operations for Gemstar TV Guide International, where she oversaw all affiliate sales activities and operations with cable divisions, regions, systems and regional Multiple System Operators (MSOs) in the United States.
Betsy has worked in the cable industry since 1984, when she began her career with the Crosby Vandenburgh Group, publisher of customized cable guides. While working with CVG, Betsy was a founding board member of the initial Women In Cable Chapter in Boston. She is also the past President of the Philadelphia Chapter of WICT and a graduate of the Betsy Magness Leadership Institute(Class XXI.)
She is a graduate of College of the Holy Cross in Worcester, MA where she majored in English. She has been active in local fundraising for Autism Speaks and is a Board member for Variety Children’s Charity of Philadelphia. She resides in North Wales, PA with her husband Jay and 3 children Andy, Samantha and Emma. She enjoys skiing, biking, running and swimming.
Programming Chair - Carol Ann Sweeney
Senior Manager of Business Operations, Arris
Carol Ann Sweeney, Senior Manager of Business Operations at Arris, is the Programming Chair for Women in Cable Telecommunications (WICT) Greater Philadelphia Chapter.Close Bio
Carol Ann recently took a position at Arris as Senior Manager of Business Operations in the Global Services organization. In this role, she is responsible for maintaining vendor relationships with 3rd party partners and working with internal teams to determine requirements so they can be effectively communicated. She negotiates agreements with vendors of Arris, as well as with Arris customers. She is actively involved in the sourcing, onboarding, and reporting of the contractor workforce. She is involved in international vendor relationships and contract management. She works closely with Procurement, Legal, and Sales groups to ensure that all terms and conditions are met in order to comply with customer requirements and expectations.
Carol Ann worked at Comcast Cable Communications for 8 years, most recently as Senior Manager, Procurement. In this role, she worked with Comcast’s vendors negotiating the most optimal terms & conditions, and pricing for Comcast. She also monitored vendor compliance to contractual commitments. She managed online RFIs/RFPs (Request for Information/Request for Proposals) for the Comcast Engineering community. Tracking Purchase Orders and Invoice payments were also a part of her responsibilities. She also worked with multiple organizations within Comcast in annual budgeting, specifically related to maintenance and support renewals.
Prior to joining the cable industry, Carol Ann worked with a national sales team of a distribution and service company. She has more than 10 years of management experience in contract negotiations, budgeting, and communications.
Carol Ann has been an active member of WICT for 5 years. In addition to acting as Programming Chair, she also assists at Chapter events and has participated as a Mentee and Mentor in the Mentoring Program. The networking and relationships that she has forged from being part of this program are invaluable. She especially enjoys the annual Fall fundraiser when WICT has an opportunity to give back to a local charity.
Carol Ann earned her Bachelor of Science degree from The Pennsylvania State University. She resides in New Jersey with her husband and 3 children.
Chapter Relations Chair - Jacquelyn Smith
Senior Director, Platform Technologies, Comcast
As part of Comcast Cable’s Technology & Product Team, Jacquelyn Smith is Senior Director, Platform Technologies. Her current responsibilities include leading and management of the Development Engineering & Application Administrations team, implementation and management of enterprise support tools and financial management of the application systems. Jacquelyn’s team is responsible for the lifecycle of these applications including design, development and deployment across various Comcast lines of Business.Close Bio
Jacquelyn has 19 years of experience in operations and program management. Jacquelyn has been with Comcast for ~10 years and previously held the position of Director, Software and Platform Engineering, Product Engineering and Sr. Manager, Program Planning & Project Management in Comcast’s Quality Assurance team. Prior to working at Comcast, Jacquelyn worked as Assistant Director of IT at Hunter College in New York City and as Manager, Network Services, Operations & Program Management with Flextronics, in Dallas Texas.
Jacquelyn is serving as the 2016, National Liaison for the Comcast Women’s Network, supporting national program development. Jacquelyn is also a member of the Comcast Employee Resource Groups. Jacquelyn lead the Comcast NE&TO Women’s forum in 2012/2013 and the Product Engineering Women’s Forum in 2010 /2011 and has severed on the NE&TO Inclusion team from 2010-2014.
Jacquelyn has volunteered time with Women in Cable Telecommunications (WICT), a national non-profit organization that has been serving women in the cable industry for 30 years. Jacquelyn is currently serving on the WICT Philadelphia Board of Directors, as the 2016 Chapter Relations Chair and was the 2015 Special Events Chair, focusing on Tech It Out & WICT Philly Gives Back. Jacquelyn has also served as the 2012, 2013 & 2014 Co-Chair for Special Events, the Director of Volunteer Outreach for 2010 & 2011. In 2010, Jacquelyn was selected to participate in WICT’s Rising Leaders Program. Jacquelyn has also served as the Emerging Leader on the 2013 WICT National Board, focusing on Tech IT Out and STEM initiatives.
In 2016 Jacquelyn joined the ADL, Anti-Defamation League, in Philadelphia supporting their Annual Walk Against Hate. In 2015, Jacquelyn was appointed to The Board of Directors of Girls Inc. of Greater Philadelphia & Southern New Jersey, a non-profit dedicated to developing and inspiring all girls to be strong, smart, and bold.
Jacquelyn received a MS in Instructional Technologies from Philadelphia University and a BA in Communications from Seton Hill University. She resides in Bucks County, PA with her family.
Communications Chair - Melissa Merriman
Account Manager-US Cable, Cisco
Melissa Merriman is an Account Executive at Cisco, the worldwide leader in IT. In her 10 years at Cisco Melissa has been dedicated to supporting customers in the service provider and telecommunications space leading teams to strategically develop and tactfully implement solutions that support business goals and objectives.Close Bio
Since 2010 she has focused on the cable industry working exclusively with Comcast. Prior to joining Cisco Melissa was a Sales Engineer and then Account Manager at Viavi (formerly JDSU) a leading provider of optical products and test and measurement solutions for the communications industry.
Melissa has been an active member of Women in Cable Telecommunications (WICT) since 2010. She has been a WICT Greater Philadelphia Chapter Board member since 2013 and currently serves as the Communications Chair, responsible for leading the Chapter’s marketing and communications initiatives. She is a WICT EDS graduate and was selected to participate in the 2017 Rising Leaders program.
Melissa earned a BS degree in Electrical Engineering from Penn State University. She resides in Bucks County, PA with her husband and two children.
Operations Chair - Lisa Vetere
Senior Manager of Procurement Finance, Comcast
Lisa Vetere, Operations Chair of WICT Greater Philadelphia, is Sr. Manager of Procurement Finance at Comcast HQ.Close Bio
For the past 7 years, Lisa has been dedicated to Finance in the cable industry through her roles within different areas of Comcast learning the business from several perspectives. She started in the Finance department in the former Eastern Division in 2009, as Financial Analyst working with the Finance team along with I/S Reporting. In 2010, Lisa took a role at Headquarters in Finance (FP&A), where she was on a team responsible for the Budget/Forecast process for all the Divisions and Headquarter groups. She managed the budget databases, created financial models for Finance leads along with trends and statistical models. At the end of 2011, she took a Finance role on the Freedom Region FP&A team, where she led a team of 14 people responsible for Accounts Payable, Financial Month-end Processes, Financial Modeling, Financial Reporting, Monthly Subscriber Reporting, Forecast and Budget for the Region. In 2014, Lisa transferred to her current role on the Cable HQ Procurement Finance Team supporting both Comcast and NBCU. In her current role, responsibilities include forecasting and budgeting for both companies along with rolling up the actual spend and forecast for our top vendors. Lisa provides strategic support to Comcast & NBCU VPs, SVPs, and CPO through financial presentations that help drive the vendor landscape of the business.
Prior to Comcast, Lisa was a Finance/Business Analyst at a Food Distribution company called Food Services of America in Scottsdale, Arizona where she worked on Business Intelligence Projects supporting areas of the business using customer and financial metrics along with training users on Business Intelligence Platforms. She graduated with a Bachelor of Science in Finance from Arizona State University.
Lisa joined WICT Philadelphia in 2010 and is looking forward to her fourth year on the WICT Greater Philadelphia Chapter Board! Lisa was a participant in the 2013 WICT Rising Leaders Program. She currently resides in Lansdale, PA with her husband, Luke and son, Max.
Treasurer - Wendy Crocker
Supervisor, Accounting & Finance, Comcast
Wendy Crocker is part of the National Accounting Organization at Comcast where she oversees the accounting processes for many of the Headquarters Cable Business Units. She is responsible for effectively communicating information between management, her team and the various Business Units in order to ensure accurate and timely reporting and analysis each month.Close Bio
Wendy is a native of New Hampshire, where she initially joined Comcast’s Northeast Division Finance & Accounting team as a Senior Accountant in 2006. In 2010 she was promoted to Supervisor and transferred to the National Accounting Organization in 2011.
Wendy has been a member of WICT since 2009 and received Protégé of the Year for the New England Chapter in 2010. She has been Vice Treasurer for the past two years and is looking forward to working with the organization as the Treasurer beginning in 2017.
Wendy has an MBA and MS in Accounting from NH College and currently lives in a small town northwest of Philadelphia with her husband and 2 sons.
Vice Treasurer - Michael Landsberg
Manager of Customer Reporting, Comcast
For the past 10 years, Michael has been in various roles in the Finance and Accounting Controllers Group. He started at Comcast as a Staff Accounting in the Cash/AR group in 2007 and since then taken on roles in Fixed Assets, Accounting, and Indirect Reporting. In his latest role, Michael is responsible for reporting subscriber counts for our various products and services.Close Bio
In 2016, Michael was named Internet Essentials Ambassador of the Year. In 2015, he graduated from FOL (Foundations of Organizational Leadership Program), a program for high-potential employees. He is also very active in various Comcast Employee Resource Groups (ERG’s) and was on the Board of the Asian Pacific American’s Group as Membership Co-chair in 2015 and 2016.
Michael joined WICT in 2011 and has been an active volunteer for the annual WICT Philly Gives Back Program since 2013. He also graduated from the WICT Mentoring Partnership Program in 2011. He currently resides in Bucks County, PA and enjoys spending time with family and friends, travelling, and watching movies.
Administration and Volunteer Director - Yvette Thornton
Sr. Manager Intellectual Property, Comcast Corporation
Yvette Thornton is the Intellectual Property Manager in the Strategic IP Department of Comcast. As part of the Patent Development Team, Yvette works closely with Comcast Engineers and Senior Leaders to capture the innovation that is occurring at every level of the company. Yvette also serves as a liaison between the inventive community and the Legal Department. Yvette has been instrumental in developing the internal patent development process including establishing the Patent Review Committee and the Employee Recognition Program. Yvette also supports the acquisition team by performing due diligence research.Close Bio
Prior to joining Comcast, Yvette worked as a Patent Agent for Sedna Services where she managed a portfolio of over 1,000 active matters. Yvette also worked at the U. S. Patent and Trademark Office as a Primary Patent Examiner in the area of Photoresist Compositions.
Yvette holds a Master of Science degree in Chemistry from the University of Virginia and a Bachelor of Science degree in Chemistry from Norfolk State University where she was a Dozoretz National Institute for Mathematics and Applied Sciences (DNIMAS) Scholar.
Yvette lives in the Philadelphia area with her two children. She is an active supporter of the National Down Syndrome Society and sponsors a Buddy Walk team in honor of her daughter. Yvette is also a member of WICT, ACS, SWE and AIPLA.
Membership Director - Lauren Blevins
Supervisor, Local Traffic Operations, Comcast Spotlight
Since joining Comcast Spotlight in 2009, Lauren Blevins has worked in a number of roles across the company. In her current role, she is the Supervisor of Local Traffic Operations where she is responsible for ensuring operational plans are aligned with business objectives. This includes but is not limited to managing an operations team of six coordinators by providing leadership, communication, technical expertise and operational integration across the New York and New Jersey markets.Close Bio
Originally from New Jersey, Lauren relocated to the Philadelphia area to attend Temple University where she obtained her Bachelors of Business Administration in Marketing. She later received her Masters of Business Administration in Business Management from Amberton University. An active member of Women In Cable Telecommunications (WICT) since 2012, Lauren has attended and volunteered at many events prior to joining the board in 2017 as Membership Director. Additionally, her passion for marketing communications, building relationships and planning is furthered as she also serves on the board of directors for Harambe Social Services, Inc., a New Jersey nonprofit organization established to provide technical assistance, education and support to victims of domestic violence.
Lauren is also active in a number of organizations across Comcast and Philadelphia including the Philadelphia Chapter of the American Marketing Association (AMA), the Young Professionals Network (YPN), the Black Employee Network (BEN) and the Women's Network at Comcast. Currently residing in Philadelphia, in her spare time Lauren enjoys reading, traveling and spending time with friends and family.
Membership Director - Sapna Patil
Project Manager/Business Analyst, Comcast
Sapna is originally from Lansdale, PA and currently resides in Philadelphia, PA. She received her B.S. and M.S. in Information Systems and Technology with a minor in Business Administration at Drexel University. Sapna started off her career at Pricewaterhouse Coopers in the Risk Assurance group executing IT audits on financial systems. In 2011, Sapna then transitioned to Comcast as a Project Manager/Business Analyst in the Financial Applications Management group. She was involved with managing projects and the intake process for enhancements related to the Accounts Payable and Procurement modules in Oracle. She was also part of the financial team that performed a re-implementation of Oracle R12 in 2014. In May 2015, Sapna transitioned to another role at Comcast, Business Intelligence Manager within the National Customer Service area. She currently manages projects and the intake process for speech analytics requests. In this role, Sapna works closely with the vendor, Nexidia, to provide call drivers around specific areas to key stakeholders.Close Bio
Sapna is the Membership and Operations co-lead for the Comcast ERG, Asian Pacific American (APA) group and the Co-VP of External Affairs for Ascend, a non-profit Pan-Asian organization for business professionals in North America. Sapna also has been dancing since the age of 5 and currently teaches and performs Indian classical and Bollywood dance in the Philadelphia area.
Sponsorship Director - Jeanne Ciampa
Senior Manager, NGAN Project Management, Comcast
Jeanne Ciampa is Project Management Leader in Comcast’s Next Generation Access Networks team. She leads a team of technical project managers who devise the strategy and drive the execution of bringing new video delivery technology to life. A 15 year veteran of the cable industry, Jeanne pulls from her engineering and project management experiences to coach her direct reports in developing schedules and system integration plans to move product development through an agile lifecycle.Close Bio
During her tenure at Comcast, Jeanne enjoys dedicating time to giving back and personal growth. Annually, she and her family volunteer on outdoor beautification projects for Comcast Cares Day, she is an active member WICT in Philadelphia, and has spoken at FIRST Robotics and STEM events on Women in Technology, encouraging young girls to consider a technical track. In 2014, she graduated from Half the Sky Leadership for Women, is a 2015 alumnus of the SCTE Georgia Tech Management Development Program and most recently graduated from WICT Rising Leaders, Austin, TX 2016.
Jeanne holds a B.S. in Electrical Engineering from Widener University. While earning her undergrad degree, she was General Manager of the campus radio station and with a friend started the women’s soccer club which the school converted to a varsity team in 1995. Born and raised in New Jersey, Jeanne relocated to Pennsylvania after college and currently resides in Bucks County with her artist husband, precocious daughter, two cats and three chickens.
Sponsorship Director - Kathy Tudisco
Intellectual Property Specialist, Comcast
Kathy handles internal communications for the Strategic Intellectual Property group at Comcast. She is responsible for raising awareness of the Comcast patent process and recognizing Comcast inventors for their achievements and milestones. Kathy manages the Comcast Inventor Incentive Program and is always finding new ways to motivate and recognize inventors!Close Bio
In 2017 is Kathy’s 6th year on the WICT Greater Philadelphia Board, serving as the Sponsorship Director. Previously, Kathy served as the Board Administrator and then as the Volunteer Director. Kathy attended and volunteered at many WICT events for several years before joining the Board.
Prior to coming to Comcast, Kathy worked in real estate in Bucks County, PA. Born and raised in Philadelphia, she now lives in Montgomery County, PA with her husband and one spoiled dog. She loves to travel, cook, bake and exercise!
Scholarship Director - Mary Eldridge
Business Development Executive, Pure Integration
Mary Eldridge has been working on the Business Development team for Pureintegration for the past 2 years. Prior to joining Pureintegration, Mary opened the Comcast account for Partners Consulting, a staffing company based in suburban Philadelphia. Mary began her career at Comcast and from there moved over to the programming distribution side of the business working for The Learning Channel. After TLC was sold to Discovery, she was hired by Starz which was then a start-up to work with Comcast, Time Warner Cable, Cablevision and other MSOs in the Northeast. After moving back to Philadelphia from New York, Mary was hired by TV Guide On Screen, which was the first interactive program guide, to work on distribution with East Coast cable operators. In all of these roles Mary was responsible for distribution within Comcast, Time Warner Cable, Cox, Cablevision and Suburban Cable (now Comcast). While raising her three children, Mary had a consulting practice whose clients included Starz, Suburban Cable (Comcast), Cable In The Classroom, TLC, SEGA Channel and The Weather Channel.Close Bio
Mary is married with 3 children, Jack, Sophie and Christopher and lives in suburban Philadelphia. In her free time, she enjoys hiking, skiing, training their new puppy and spending time with family.
Programming Director - Laura Lee
Vice President of Quality Assurance/Analytics, Comcast
Laura is a Vice President of Quality Assurance/Analytics for Comcast's HQ Technical Operations. She is responsible for the data, reporting and analytics for Technical Operations and process analysis and improvement activities.Close Bio
Prior to Comcast, she was the COO for Wells Fargo Auto Finance. During her 9 years at Wells, she was responsible for underwriting, funding, billing, customer service and channel management. She also managed the EPMO, Process Improvement, Analytics, Fraud, Compliance/Governance and Facility Strategies. Laura also worked for GE as a certified Six Sigma/Lean Master Black Belt. She was also a Director of Operations for Cardinal Health where she ran a multi-million dollar pharmaceutical distribution center. Laura began her career as a US Army Engineer officer. She graduated from the United States Military Academy at West Point and earned an MA from Webster University in Management.
Laura is an inspirational and innovative leader and has lead diverse, cross-functional teams with drastic transformation changes. She's led 5 successful business integration efforts throughout her career, including the Wells Fargo Auto Finance/Wachovia merger. She drives strategic and tactical problem solving, collaboration, creativity and promotes a culture of continuous improvement.
Laura resides in West Chester, PA with her husband, Jim, of 23 years. Her daughter, Madi, is a junior at the University of Rochester. Laura was the WICT Co-Chair for PGB Silent Auction for the past two years and is active with West Point Women, the West Point Reunion Committee and Team CMMD. Laura is a distance runner having completed 12 full and 32 half marathons. She also enjoys traveling, gardening, attending sporting events and home organizing/decorating.
Programming Director - Sara Erbstein
Senior Manager, Executive Search, Comcast
Sara Erbstein serves as a Senior Manager, Executive Search for Comcast. In this capacity, Sara leads recruiting efforts at the VP level for all corporate functions across the enterprise.Close Bio
Prior to joining Comcast in 2012, Sara served as an Associate in the Philadelphia office of Heidrick & Struggles, a leading global retained executive search firm. Throughout her tenure with Heidrick, Sara was a member of the firm’s Financial Officers Practice. Her search experience includes corporate and divisional Chief Financial Officer, Controller, Treasurer, Investor Relations, Tax, Financial Planning & Analysis and Corporate Strategy assignments across a variety of industries for clients ranging from venture-backed, growth stage companies to prominent, international corporations. Sara joined Heidrick in 2006 in a research capacity supporting the firm’s Financial Officers Practice on matters ranging from business development and market intelligence to candidate and company research and search execution.
Earlier in her career, Sara served as a talent publicist at BWR, an entertainment public relations firm in Beverly Hills, CA, where she worked with high profile celebrity clients publicizing film projects and managing personal image.
Sara earned a B.A. in Criminal Justice from American University in Washington, D.C.
WICT Philly Gives Back Director - Carolyn Kendrick
Director of Change and Release Management, Comcast
Carolyn Kendrick has been nominated to the WICT Greater Philadelphia Chapter Board to Direct our Philly Gives Back Event coming up in November 2017 and 2018. Currently Carolyn is a Director of Change and Release Management with Comcast. In this role, Carolyn oversees X1 Change Management and the supporting processes for the Technology and Product Team.Close Bio
Carolyn is a strong supporter of both WICT and Girls Inc. among other mentoring programs. And has more than 14 years of Cable Industry experience and has been a WICT member for over 10 years.
Carolyn has a varied background in Program and Project Management and has been a volunteer photographer and PM for the Philly Tech it out Event in 2016 among other volunteer position she has held within WICT. This has provided the perfect foundation for the Director of the Philly Gives Back initiative.
To contact please email Carolyn_Kendrick@comcast.com or reach out via LinkedIn.
WICT Philly Gives Back Director - Alicia King
Sr Manager, Talent Management, Comcast
Joining Comcast’s Talent Management Team in June of 2016, Alicia has over 10 years of experience specializing in the development and implementation of HR programs for both union and non-union industries. Her broad experience includes recruitment, onboarding, employee/labor relations, career coaching, diversity and inclusion, talent development, succession planning, and organizational design.Close Bio
Prior to joining Comcast, she supported enterprise-wide talent management efforts for Southeastern Grocers in Jacksonville, FL. In addition, she provided diverse HR experience at General Electric, Georgia-Pacific, Schneider Electric and the Cincinnati Reds.
Alicia graduated from The Ohio State University with a bachelor’s degree in chemical engineering and has a MBA from the University of Phoenix in HR management. She also received her Senior Professional Human Resources (SPHR), Society of Human Resource Management – Senior Certified Professional (SHRM-SCP) and Six Sigma Black Belt certifications.
Alicia is an avid shopper, sports enthusiast, great cook, and community volunteer, so she already is looking forward to being a part of WICT Philly Gives Back.
Tech It Out Director - Mary Malone
Principal Engineer, Comcast
Mary Malone, Principal Engineer at Comcast, has a B.A. in Computer Science from La Salle University and M.S. in Computer Science from Villanova University. Working as a Systems Engineer, Architect and Software Developer for over 25 years, she has been designing and developing software systems and leading teams in taking new and emerging technologies and translating them into real world applications for consumers and businesses. She joined Comcast Cable in 2007 and currently works in the Technology & Product Development organization.Close Bio
Mary is a FIRST Robotics volunteer. In her spare time, she “moonlights” as a musician and can be found playing Irish Traditional fiddle in regular gigs around the Philadelphia area. She is excited for the opportunity to serve as Tech It Out co-director and to work with so many phenomenal women in WICT of Greater Philly.
Tech It Out Director - Pam Nobles
Pam Nobles joined SCTE in 2007, after 25 years of experience working with cable system operators. She is responsible for the development and implementation of SCTE’s certification and career progression programs that align with industry needs to advance the knowledge and skill levels of engineering and operations professionals.Close Bio
Prior to joining SCTE, Pam was senior director of CommTech development for Comcast, and was based in Philadelphia. Throughout her career, she has served the industry in various engineering and learning and development roles. She has authored numerous articles for cable trade journals on the topics of technical training, technical operations, safety, and customer service.
CableFax Magazine has named Pam as one of the Top Women in Cable Tech seven times: in 2006, and every year from 2010-15. She also was honored as SCTE Member of the Year in 2002. In 1996 she received the Women in Technology Award, presented in partnership with SCTE and Women in Cable Telecommunications (WICT). She is the 1988 recipient of the Jones International "Medallion of the Alliance."
Pam holds a Master’s degree in Curriculum and Instruction from Colorado Christian University, a B.S. in Electrical Engineering Technology from Metropolitan State University, Denver, a B.A. in Fine Arts from William Paterson University of New Jersey, and an A.A.S. in Forestry from Paul Smith's College, New York.
Pam’s SCTE certifications include the Broadband Communications Technician (BCT)-Emeritus, Business Class Services Specialist (BCSS)-Emeritus, Broadband Distribution Specialist (BDS)-Emeritus, Broadband Transport Specialist (BTS)-Emeritus, Broadband TelecomCenter Specialist (BTCS)-Emeritus, and BTCS-Data-Emeritus. She has completed the SCTE-Georgia Tech Management Development Program and the SCTE-Tuck Executive Leadership Program at Dartmouth.
Mentoring Director - Amanda Wilson
Director, HR, Comcast
Amanda Wilson, a Director within Comcast’s HR Operations organization, is the Mentoring Director for the WICT Greater Philadelphia Chapter.Close Bio
In Amanda’s current role at Comcast, she is responsible for driving the HR M&A lifecycle from due diligence through project kickoff, integration planning, and integration execution for mergers, acquisitions, and divestitures. In addition to this most recent position, Amanda has held several project/program management roles within Comcast’s EPMO organization and the Xfinity Home business unit.
Prior to joining Comcast, Amanda spent time in the Financial Services industry with Citigroup and Goldman Sachs as well as provided consulting services with PwC across several industries (including Entertainment, Media, and Communications) to design, implement, and operate leading industry programs and processes.
Amanda is a graduate of Hofstra University where she majored in Marketing. She resides in Newtown Square, PA with her husband and cat, Winston. In her spare time, she is an avid fisherman, accomplished knitter, and amateur gardener.
Mentoring Director - Mindy Yablonski
Senior Program Manager, College for Technologists, Comcast University
Mindy Yablonski is a Senior Program Manager with the College for Technologists in Comcast University. Based in Philadelphia, PA, Mindy is responsible for designing, developing and implementing strategic learning initiatives for Comcast’s 6,000 person plus engineering population, both in the US and abroad. Mindy started her career at Comcast with the Comcast Spotlight division in July 2009, and has been an active WICT member and volunteer since 2010. Mindy holds a Master of Science degree in Organizational Dynamics from the University of Pennsylvania, and resides in Philadelphia with her golden retriever, Jack.Close Bio
Marketing/Social Media Director - Jessica Muir
Senior Manager, National Sports Marketing, Comcast
Jessica Muir is a Senior Manager of National Sports Marketing for Comcast. Her most recent work includes the management of Comcast’s 10-year sponsorship with NASCAR and the recently announced United States Olympic Committee partnership. These national partnerships with renowned sports properties are brought to life by an extensive group of incredible teammates across a multitude of departments, business units and agency partners that consistently go above and beyond to deliver on business objectives and maximize ROI.Close Bio
Prior to joining Comcast, Jessica has worked in advertising, event planning and has had other roles in the sports marketing field. She received her degrees in marketing and international business from Penn State University and currently resides in Philadelphia. She served on the board for the Penn State Alumni Association’s Dance Marathon interest group to aid in the conquering of childhood cancer for over 4 years before becoming a member of the WICT Greater Philadelphia Board of Directors in 2016.
Communications Content Strategy Director - Lauren Schnatz
Manager, XD Resourcing & Operations, Comcast
Lauren Schnatz, Information Technology Director for WICT Philadelphia, is Associate Manager, UX Research & Operations at Comcast. Her career began in cable when she joined Comcast in 2010 as the Project Manager for the X1 Design Team. Lauren has been with WICT since July 2013 when she served as Co-Director for Information Technology. She has previously served on the Membership & Events Committee for the Women’s Network at Comcast. Lauren recently organized a group to walk in October’s American Cancer Society’s Making Strides Event.Close Bio
Lauren resides in rural West Chester, PA where she likes to play and record music in her spare time.
Information Technology Director - Chelsey May
Designer, User Experience, Comcast
Chelsey May is a Designer on the User Experience team for Comcast where she is responsible for the visual and production design of many of their products. Over the past four years with Comcast, she has worked on a variety of projects including, XFINITY Share app, TV Go app, marketing communications, Einstein, and all platforms of the X1 Entertainment Operating System. She is a member of the Women’s Network and Young Professionals Network at Comcast. Chelsey joined the WICT Greater Philadelphia Board of Directors in August 2015.Close Bio
Chelsey holds a Bachelor of Arts degree in Visual Communications and a minor in dance from Salisbury University. In her spare time she enjoys exercising, going to the beach, traveling, dance, gymnastics, crafts and watching sports. Chelsey resides in Haddonfield, NJ.