On Thursday October 13th QVC hosted Philadelphia WICT’s “Leading at The Speed of Technology”  panel discussion with a focus on being resiliency.   Moderated by  QVC Host – Leah Williams, the panelists included Monica Justice, VP Enterprise Portfolio Management, QVC, Jodi Friedman, Account VP,  Arris,  Betsy Brightman, VP, Content Acquisition, Comcast, and Deighton Liverpool, VP, Information Technology SCTE.

 Approximately 55 cable industry professionals attended the event.   The evening started with a behind the scenes tour of QVC’s broadcast operations.  Prior to the panel discussion there was a networking opportunity at a cocktail reception where industry colleagues had the chance to meet, connect and catch up.   The panel discussion, held in QVC’s broadcast Studio, was informative and entertaining.   We heard about how technology is  transforming the panelists professional and personal lives.  Popular technologies discussed were; mobile apps allowing 24/7 real time reaction and customer satisfaction, ip delivery for advanced services, gateway set top boxes, driverless cars, and voice search functionality being game changers.

 Other common themes shared were; open and honest transparent communication, strong teams are built by investing in individual team members personal growth, communicating how individual contributions impact corporate goals.  And on a resiliency note, advice was given which recommended asking for help when needed- seek out the support you need, be it professional or personal,  and take advantage of WICT resources at all stages of your career.

Event recap by Amy Bennett