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Tech It Out Tuesdays: Personalization & Organizational Maturity
September 8, 2020 @ 2:00 pm - 3:00 pm at
Consumers today expect products and services to feel personalized for them individually. Learn how businesses can define a roadmap that delivers meaningful progress toward successful personalization.
- Offer a guide to help develop and deploy successful personalization programs
- Explore topics from data strategy and infrastructure to organizational capabilities
- Review the importance of an iterative personalization approach
- Review cross-functional maturity models for personalization roadmaps
Cara Caruso is a sales and marketing consultant with an extensive background in digital technology. Her personal mission is to drive profitable revenue growth for clients. Through a nearly 20 year career that weaved between technology and financial services, she offers a unique perspective with experience in B2B and B2C.
When provided with goals, she is known for exceeding expectations – it’s about more than delivering numbers. Cara prides herself on complete customer experience. Whether it’s building a financial services business from nothing, or rapidly growing a product line, her success stems from creating repeatable business processes.
Produced in partnership with: Capgemini
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