Executive Director, Enterprise Solutions
As part of Comcast Cable’s Technology, Product & Experience Organization, Jacquelyn Smith is Executive Director, Enterprise Solutions. Her current responsibilities include leading and management of the Enablement Platforms & Collaboration Systems Organization, implementation and management of enterprise support tools and financial management of the application systems, Software Development and Engineering. Jacquelyn’s team is responsible for the lifecycle of these applications including design, development, and deployment across various Comcast lines of Business. Some of these applications include, Slack, Salesforce, JIRA, Confluence, Rally, Github, DocuSign etc.
Jacquelyn has 20+ years of experience in operations, applications, and program management. Jacquelyn has been with Comcast for over 15 years and previously held the positions of Sr. Director, Platform Technologies, Director, Software and Platform Engineering, Product Engineering and Sr. Manager, Program Planning & Project Management in Comcast’s Quality Assurance team. Prior to working at Comcast, Jacquelyn worked as Assistant Director of IT at Hunter College in New York City and as Manager, Network Services, Operations & Program Management with Flextronics, in Dallas Texas.
Jacquelyn is part of the TPX DE&I team, she is responsible for the People and Cultural initiatives and strategy. Jacquelyn is also currently a member of the CXT DE&I team focusing on how to build a more inclusive and diverse organization. Jacquelyn has been a member of the Comcast Women’s Network, Young Professionals Network and the Abilities Network, Jacquelyn served as the 2016, National Liaison for the Comcast Women’s Network, supporting national program development. Jacquelyn has led the Comcast NE&TO Women’s forum in 2012/2013 and the Product Engineering Women’s Forum in 2010 /2011 and has severed on the NE&TO Inclusion team from 2010-2014.
Jacquelyn has volunteered time with The WICT Network (WICT), a national non-profit organization that has been serving women in the cable industry for 30 years. Jacquelyn is currently serving on the WICT Philadelphia Board of Directors, as an Executive Champion and in 2016, 2017 & 2018 as the Chapter Relations Chair. In 2015 Jacquelyn was the Special Events Chair, focusing on Tech It Out & WICT Philly Gives Back. In 2015 Jacquelyn received the honor of being WICT Philadelphia’s Communicator of the Year award recipient. Jacquelyn has also served as the 2012, 2013 & 2014 Co-Chair for Special Events, the Director of Volunteer Outreach for 2010 & 2011. In 2010, Jacquelyn was selected to participate in WICT’s Rising Leaders Program. Jacquelyn has also served as the Emerging Leader on the 2013 WICT National Board, focusing on Tech IT Out and STEM initiatives.
In 2015, Jacquelyn was appointed to The Board of Directors of Girls Inc. of Greater Philadelphia & Southern New Jersey, a non-profit dedicated to developing and inspiring all girls to be strong, smart, and bold. In 2016 Jacquelyn joined the ADL, Anti-Defamation League, in Philadelphia supporting their Annual Walk Against Hate.
Jacquelyn received a MS in Instructional Technologies from Philadelphia University and a BA in Communications from Seton Hill University. She resides in Bucks County, PA with her family.